Effective Date: 10th Octber 2025
Last Updated: 10th Octber 2025
At EPrarthana.com, we respect your faith and your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information
when you visit our website, place orders, or engage with our services.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Order Information: Details of poojas booked, items purchased, temples selected, and special requests.
- Technical Data: IP address, browser type, operating system, and pages visited (collected via cookies or analytics tools).
- Communication Data: Emails, feedback, or queries shared through our contact forms or customer support.
2. How We Use Your Information
Your information is used to:
- Process and fulfil your pooja or product orders.
- Communicate updates regarding your bookings or deliveries.
- Respond to your queries and provide support.
- Improve our website, services, and user experience.
- Send you occasional updates, offers, or newsletters (only with your consent).
- Comply with legal and regulatory obligations.
3. Sharing of Information
We value your trust and never sell your data. However, we may share your information with:
- Service Providers: Trusted third parties such as payment gateways, courier partners (e.g., Blue Dart, DHL), and hosting providers who help deliver our services.
- Temples and Associated Partners: For executing poojas and rituals as per your request.
- Legal or Government Authorities: If required under applicable law.
4. Data Retention
We retain your information for as long as necessary to:
- Fulfil the purpose for which it was collected.
- Comply with legal, accounting, or reporting obligations.
You may request deletion of your data by contacting us at
support@eprarthana.com.
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Maintain your session and preferences.
- Improve performance and functionality.
You can disable cookies in your browser settings, but some parts of the site may not function properly without them.
6. Data Security
We implement reasonable physical, electronic, and managerial procedures to protect your personal data from unauthorized access,
misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
To exercise these rights, email us at
support@eprarthana.com.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
If you believe a child has shared data with us, please contact us for prompt removal.
9. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
If you do not agree to our Policies or Terms and Conditions, you may opt out from using our services.
If you disagree with the Privacy Policy, please do not read the material on any of our pages.
Your continued use of our website or services will be treated as your consent to our policies and terms and conditions.
10. Contact Us
For any privacy-related questions or concerns, contact us at:
support@eprarthana.com
98416 27874 / 99406 20016
